- All prints will be sent in a solid cardboard tube. To keep them protected whilst being transported in the post – for best quality unroll and frame
- Please allow up to 7-10 working days for your order to arrive before contacting us, courier times may vary
- Your order can take up to 3 working days to be dispatched, once it has been dispatched, depending on your chosen delivery option, it can take up to 5 working days to be delivered to you in the UK. If it is an International Delivery it can take up to 20 working days to be delivered to you.
- If an item does not arrive, providing we have dispatched the item and have the relevant proof of postage, we must submit a missing parcel form with the carrier prior to any exchange/refund being offered. In this case it is the carriers policy that we wait 15 working days (UK) and 20 working days (internationally) before this can be done.
- We usually process the orders within 24/48 hours of purchase (Monday – Friday).
- Orders not dispatched on (weekends or bank holidays)
- world wide shipping.
- International shipping costs apply
- An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order
ALL PRINTS AND PURCHASES ARE SENT FROM THE UK.
IF YOU WANT ITEMS TRACKED (ITS CAN BE EXPENSIVE), MESSAGE ME DIRECT,
OTHERWISE EVERYTHING IS SENT STANDARD ROYAL MAIL WITH ADDED OPTIONS
- 2nd class mail: £3.85
- 1st class £4.35
- 1st class (singed) £5.45
(USUALLY 5-7 DAYS FOR DELIVERY)
PLEASE ALLOW 10+ DAYS DELIVERY FOR OUTSIDE THE UK.
- Buyer are responsible for any returns and (cost of returns).
- Original shipping and handling charges are not refundable
- We reserve the right to refuse a refund/ exchange if the items have any signs of wear, rips & tears, alterations,change, misuse or damage to prints.
- Return form must be included
- All Refunds are issued to the original payment method used,
- Once we have received your package it can take up to 14 days to process an exchange
If you have any other queries regarding Shipping/ Returns/ Exchanges or commissions please email me at firstname.lastname@example.org link on website.